FAQs

Discover Spotless Perfection with Lumira

Find quick answers to your cleaning service questions right here.

What areas do you cover?

We provide cleaning services across South East England, including East Sussex, Hastings, and Sevenoaks. If you’re unsure whether we cover your area, just contact us.

Do I need to be home during the clean?

Not at all! Many of our clients provide access via keys or lockboxes. We’re fully insured and DBS-checked for your peace of mind.

Are you insured?

Yes — Lumira Cleaning is fully insured, giving you complete peace of mind.

Do I need to provide cleaning products or equipment?

No — our team arrives fully equipped with professional-grade cleaning products and tools. We can also use eco-friendly products on request.

Do you offer one-off cleans?

Yes — we provide one-off cleans, as well as regular weekly or fortnightly services.

Can I add extras like carpet or upholstery cleaning?

Absolutely! We offer add-ons like carpet shampooing, upholstery cleaning, and external window cleaning. Just let us know when booking.